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SHIPPING & RETURN POLICIES
Shipping Policy
Orders are processed within 7 business days unless stated differently. Shipping times vary, but we aim to have your order to you within 9-12 business days. We do not ship expedited orders. We are not responsible for lost or stolen packages.
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We currently only ship within the US.
Return of Goods
Due to the nature of the products sold, goods are not returnable or exchangeable.
Damaged Packages
If you received a damaged product, please email srasmussen@pinehollowmn.com with the subject line "Shipping Damage" with in 48 hours. Please also include a description of the problem and a photo of the damage. We handle damage claims on a case-by-case basis.
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