SHIPPING POLICY

Orders are processed within three business days unless stated differently. Shipping times vary, but we aim to have your order to you within 5-7 business days. We do not ship expedited orders. We are not responsible for lost or stolen packages.

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We currently only ship within the US.

RETURNS

Due to the nature of the products sold goods are not returnable or exchangeable.

DAMAGED GOODS

If you received a damaged product, please email srasmussen@pinehollowmn.com with the "Shipping Damage" subject line within 48 hours. Please also include a description of the problem and a photo of the damage. We handle damage claims on a case-by-case basis.